At Dakota, we’ve always aimed to push the boundaries of creativity, delivering cutting-edge designs of exceptional quality with a fully in-house process. Unlike many others, we don’t outsource or subcontract our work, ensuring transparency, consistency, and reliability every step of the way.
In these uncertain times in Bali, we are doubling down on trust and integrity. We want you to feel confident that when you work with us, you’re in safe hands. We guarantee in writing that your jewelry is crafted precisely to your specifications, using your gold, silver, or gemstones. You’ll receive exactly what you provide—nothing less, nothing substituted.
To enhance this trust, we’ve introduced new procedures. We now offer a private room where you can actively participate in the process. Bring your gold, watch us weigh and test it, and be part of the melting process to ensure every bit of your material is used. You’ll even see the natural color of your melted gold. If your jewelry contains valuable stones, you can take them with you for safekeeping and bring them back when the piece is ready for stone setting—an experience you can witness firsthand.
For added transparency, we film every stage of the process, from weighing and testing to melting and crafting. Rest assured, all work is done in-house under CCTV surveillance, and any leftover gold or stones are returned to you.
Listening to our customers is a core value. When you asked for transparency, we delivered. When you wanted gold classes, we added them. Now, many of you are requesting a showroom, and we’re excited to announce that it’s in the works! While we strive for 100% customer satisfaction, we understand that it’s not always possible. For the rare cases where customers aren’t happy, we’re willing to offer refunds because your trust means more to us than anything else.
If you have feedback, ideas, or requests, we’d love to hear them! Your input helps us grow and ensures we’re offering what you truly want.
We’re also thrilled to collaborate with our sister company, Dakota Jewelry Class Bali, to offer an exciting new way for you to engage with jewelry making. These classes allow you to craft stunning pieces you’ll cherish, not items that sit forgotten in a drawer. From rings and earrings to bangles and cufflinks, we cater to a wide range of preferences—and you can even bring your own ideas to life.
We believe we’re among the few, if not the only, full-service jewelry classes in Bali that work with gold, silver, and gold-plated designs. Our classes are led by highly skilled artisans specializing in silversmithing, goldsmithing, and jewelry design. Whether you choose a 2.5-hour basic class, a full-day session, or a tailored one-on-one experience, we ensure a fun and rewarding time.
We are also manufacturers and wholesalers with our own workshop, sending unique and exciting pieces of jewelry to various parts of the world. We’re always looking for new and passionate individuals and businesses interested in reselling our creations.
We’re so grateful to our loyal customers who have helped us grow and succeed. Seeing your joy when receiving a custom piece of jewelry is the reason we do what we do. If you’d like to share your feedback or stories about your Dakota experience once you’re back home, we’d love to hear them!
Stay tuned for more exciting updates, and thank you for being part of the Dakota journey. We look forward to welcoming you soon and helping you create or own something truly special!
Imagine being part of crafting a piece of jewelry that holds generations of family history—something you can proudly say, “I helped make this.” That’s the kind of memory we’re excited to create with you.
We’re always happy to hear from wholesalers and retailers interested in purchasing in bulk. We ship anywhere in the world, so don’t hesitate to reach out if you’d like to collaborate with us!
